Returns & Warranty Policy

Return & Warranty Policy

Effective Date: January 01, 2025

At E-Friendly Gadgets, we are committed to providing quality products along with reliable after-sales service. Please read our Return and Warranty Policy carefully before making a purchase.

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1. Warranty Policy

We offer a limited warranty on selected products. The warranty period is clearly mentioned with each product.

Warranty Coverage Includes:

Internal defects or malfunctions occurring within the warranty period.

If any internal issue arises without misuse or physical damage, we will repair the product free of cost.

Warranty Does NOT Cover:

Physical damage (broken parts, cracks, etc.)

Electrical damage due to burning or fire.

Water damage.

Damage caused by misuse, drops, or unauthorized repairs.

How the Warranty Works:

1. Contact us through our official Facebook page or customer support number.

2. We will arrange for a delivery agent to collect the product from your address.

3. Our team will inspect the item.

4. If the problem falls under warranty, we will repair the product free of charge, or replace it if repair is not possible.

> Note: Delivery charges for pickup and return will be borne by the customer.

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2. Return Policy

We accept returns under the following conditions:

Eligible for Return:

Wrong item received.

Product damaged during delivery.

Defective product discovered immediately upon unboxing.

Not Eligible for Return:

Product has been used.

Product was damaged after delivery.

Return requested after 24 hours of receiving the product.

All return requests must be made within 24 hours of receiving the product.

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3. How to Claim Return or Warranty

To initiate a return or claim warranty service:

1. Contact us via Facebook Page, Phone, or Email.

2. Provide your order number and details of the issue.

3. Our team will guide you through the pickup and service process.

4. After checking, we will either repair or replace the item.

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4. Contact Information

For any assistance:

Facebook Page: Facebook

Phone: 01407777655

Email: efriendlygadgets@gmail.com

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5. Additional Notes

Always keep your invoice and original packaging for warranty claims.

Warranty becomes void if there is physical or liquid damage.

We reserve the right to change this policy at any time.

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Thank you for trusting E-Friendly Gadgets. We are here to serve you better, every step of the way.